November 9, 2009

maclaren recall

My sister just sent me this news about a recall on ALL Maclaren strollers (yes, every model) since 1999. This topic might not be about going green, but since it is such a huge recall I figure it is sure to be of interest of Mom Go Green readers.

This email was sent via the Baby Bargains Book Blog. Their original post has the actual press release from Maclaren. Unfortunately the Maclaren website is really slow since this news was announced. Tomorrow there will be an official recall announced with Maclaren and the CPSC.

via Baby Bargains Book Blog:

Breaking news: Maclaren plans to recall 1 million strollers—all its production between 1999 and 2009---after receiving 12 reports of hinges on the stroller that amputated children's fingertips. The company will send out a cover for the hinges to all owners.

The CPSC and Maclaren will issue a press release in the recall this Tuesday; Maclaren began notifying its dealers of the recall in the past couple of days.

Here is the take-home message until the recall is official:

• Stop using all Maclaren strollers right now---yes, every model made since 1999.

• When the recall goes public on Tuesday, order a hinge cover from Maclaren's web site or phone line.

• Wait until you install the hinge cover before using the stroller again.

The Baby Bargains Book Blog will be blogging updates on this recall as they develop this week. Click here to read updates.

5 comments:

Jolene Dennis said...

I called Maclaren today for the repair.

They are sending out a hinge fix to cover up the pinch point.

If you need the contact information for Maclaren you can go to http://www.maclarenstrollerrecall.net

{ Bounce } said...

Why have Maclaren elected to provide free safety kits ot US parents only - and not UK? Is it because the US is known to be more litigious and class action orientated? And the UK not so? Are US fingers more expensive that UK ones? It is incredible - just one accident to one child anywhere is totally unacceptable. New buyers will need to ask questions on safety before buying a new Maclaren stroller.

jmichaeli said...

Personally I find it inexcusable Maclaren didn't plan for a huge spike in traffic to its site. It shows they don't really "get" their market (Type A moms, educated, engaged and vocal) or the 24/7 channels they use to share information. Here are my thoughts on the recall...

http://jmichaeli.wordpress.com/2009/11/09/maclaren-crisis-management-gone-wrong/

DomestikDiva said...

I'm sorry if I sound insensitive here and I, as a mother and an owner of a Maclaren, would be devastated if something happened to my child..but let's take some personal responsibility. It is a stroller, not a toy..so if our children are using it for it's intended purpose (sitting in) their fingers or any other parts are not in danger. And 12 cases out of a million strollers sold and 10yrs of selling them? If only other child/baby products were this low risk. I for one will continue to use my stroller this week while i wait for my hinge covers, be as diligent as ever to make sure my child is not using it in a manner that might hurt him, and will continue to be a loyal Maclaren consumer in the future.

hanafi said...

i have no problem with mclaren stroller so far. but we cannot compromise our kid safety.